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When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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547 results found

  1. Hidden Shows - Additions!

    Well - here's my idea. The ability to hide a show from your progress bar is great, but we all have guilty pleasure shows that we'd rather not tell everybody about. So being able to watch a show, check it in on the website and all, without making it visible to everybody would be great. Just being able to hide it from your public profile would be great.

    276 votes

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    Researching  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Publich collected movies, shows, and episodes to facebook, twitter, etc

    When i download a show\tv series\movie and rename them manually (or automatically using renaming software) and add them into my collection, I would like to have the option to enable notifications to twitter (especially) and maybe even facebook.
    This would come in handy especially when im using software that automatically downloads, renames and adds the files to xbmc and sends a notification to Trakt. Trakt then sends a notification to twitter & facebook. Hope that makes sense.

    2 votes

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    Researching  ·  2 comments  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
  3. Import from dvd profiler

    What about importing your collection from DVD profiler?

    10 votes

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    VIP Ideas  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. News and articles about shows, movies, etc

    I wonder if would be good a main page with news related to series or movies, news in general so we can use trakt for something more than just selecting what we see.. to use it like a real and trustworthy entertainment website.

    Perhaps with a section dedicated to detect series that you've seen or are in your watchlist, so that you go there knowing that you'll read something of your interest.

    49 votes

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    Long Term  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show more shout/review statistics about the different Trakt users on the shout/review page

    Maybe its an idea to show more statistics on shouts and reviews of Trakt users.

    For example the total amount of shouts can be shown a Trakt user has made and the total amount of likes for all the shouts someone has received besides the likes on the currently displayed shout or review.

    23 votes

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    Long Term  ·  5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Categories for lists

    Right now when you're looking for community lists you have to options to choose: Popular and Favorites. Since favorites are mostly good lists (of public interest), many of the other user lists are hardly worth anyone's time or a not supposed to be for the community but for their friends. Example for this: http://i.imgur.com/fZ0IF.png.
    To ease to process of finding some lists or what you're actually looking for categories would be a big improvement. These could then be chosen when creating a list.

    Proposed example categories:
    - "Critics" or "Reviewers" / Lists by critics, review websites etc
    - "Best…

    34 votes

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    Long Term  ·  3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Writer, director, and guest stars for TV episodes

    I was wondering if it's possible to get the Writer/Director information from TV-episodes over to trakt. Right now those are missing on the people page. Maybe connecting the show and an episode count would be enough?

    TV-directors just get left off the site. But many well known film directors like Spielberg, Scorsese, Tarantino, Cameron, Hitchcock, J.J. Abrams and Lynch have had their hand in TV aswell (without credit on the site). Anthology series are another thing where this would be great.

    Replaces: https://getsatisfaction.com/trakt/topics/writer_director_credits_on_tv_shows

    37 votes

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    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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