Skip to content

General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

19 results found

  1. User-friendly way (VIP or otherwise) to import CSV of titles into a list (seen or watchlist or custom list)

    To be honest I just spent a while converting my hand-compiled "to view" list into CSV assuming that I would then be able to bulk add (since you can export) but was disappointed to find I can't!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  2 comments  ·  Website  ·  Admin →
  2. Have options on Copy Lists & Move Love

    Have the option to Move list, check the TV Series or Movies that you want to move instead of Copy for people that want to organize what List they have.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  Website  ·  Admin →
  3. Lock profile background images

    Right now, a user's set profile background image can change if the underlying series image changes - For example my background has changed from https://artworks.thetvdb.com/banners/fanart/original/315500-3.jpg to https://image.tmdb.org/t/p/original/nkFk2que1LEqsm324uKl5jhg6m7.jpg, which doesn't clip nicely with the Trakt profile at all.

    I suggest that user profile images are "locked" so that even if the underlying image changes, the user's background remains the same.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  Website  ·  Admin →
  4. Save search filter as a dynamic list

    I've been using Trakt for years, and the one thing I've always REALLY missed is the ability to create a dynamic list - ones which automatically add new items which match a certain criteria as they become available. Yes that is basically doable by saving a search filter, but that's still not the same as a "list". I would LOVE to be able to save a search filter as a list, and have any new items which match (or existing items which no longer match the criteria) either be added or removed from the list.

    Or if that is too…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Website  ·  Admin →

    I don’t it will possible to make a dynamic list in this way, it would change data way too often. The 2nd idea of adding all to a list might be possible in a future update.

  5. Allow a filter by list

    It would be nice to have the option of using a list as a filter.
    Example: Seeing my history of movies and excluding a specific list I have, with all my stand-up.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  Website  ·  Admin →
  6. Allow language selection for notification lists under "global".

    Example: I only want English new shows (GLOBAL EMAIL DIGESTS - NEW SHOWS)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  Website  ·  Admin →
  7. Add movie studios to year review

    In the Shows Year in Review we can see how many shows we saw form each Network. It would be cool if we could do the same for the movies and see the Studios!

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  Website  ·  Admin →
  8. «On This Day»-tab

    I love Trakt and would sign up for a VIP membership within seconds if an «On This Day»-tab was added.

    In «On This Day» you could 1) see what you watched on this day the previous years and 2) show which movies premiered and episodes broadcasted on this day (not ALL movies and episodes, but the ones that is in your collection or viewing history).

    I hope I explained this well enough to understand. Keep up the great work!

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  3 comments  ·  Website  ·  Admin →
  9. Widget Displaying Last-N-Watched Shows

    I like the "watched" web widgets available at https://trakt.tv/widgets/watched, but the limitation that they only display the user's one most recently watched show seems odd.

    Could we have a version of the widget that displayed the user's last N shows (within a reasonable limit of N, of course)? Could be something simple, like a small stack of the 500x40 "text" widgets, or like the bar of six show logos within the "profile card" widget" with some sort of "recently watched" heading.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  Website  ·  Admin →
  10. Easier CSV export/backup of multiple sections

    Make it easier to do CSV export of multiple setctions at the same time. E.g. add a tab in the profile where you can mark which stuff you want to backup then a backup button which will give you a ZIP file with the selected section's CSV files. Maybe even make to possible to backup automatically to Google Drive.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  Website  ·  Admin →
  11. Import from IMDb

    It would be nice if there would be a function to import my imdb watchlist into trakt, so I don't have to do all movies manually

    448 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  56 comments  ·  Website  ·  Admin →
  12. Import from Hulu & Netfix

    A way to import history from sites like Netflix and Hulu (and for PC users).

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Website  ·  Admin →
  13. Import checked list from icheckmovies

    As a new user who has found in love with this website (you guys rock!) one thing I would love to do would be to merge my checked movies into trakt.

    I cant possibly force myself to go after over 1500 movies, so an import option would be ginormous good news for a user like me. Icheckmovies and maybe other sites provide export lists, so in theory it isnt to tricky.

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  7 comments  ·  Website  ·  Admin →
  14. Recent visitors to your profile

    ...on User Profile / Network

    [Std.] The last ~5 Visitors
    [VIP] A History with all Visitors, Sort by date and how often

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  1 comment  ·  Website  ·  Admin →
  15. Notifications for changes in lists

    It would be great if we could have notifications when a change is made to "liked" list.
    Therefore if i follow/like someone elses list and he makes a change or addition i would be notified, can see the change and for example want to watch as well.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  2 comments  ·  Website  ·  Admin →
  16. Family accounts

    I use XBMC, and make use of profiles for; myself, the wife, and the children.

    I would like the ability in trakt to create a family account, so we can all still have separate libraries and use different accounts to scrobble. However via the family account they are linked, so there is an overview of what we have all watched etc recently.

    Also, possibly the ability when viewing a family members activity to say "I watched this with them too" and have it show up in your feed as well. Or a popup in XBMC much like the rating dialog,…

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  3 comments  ·  Website  ·  Admin →
  17. Alert me to special local screenings of movies on my Watchlist (besides new releases)

    It'd be great to be notified on the Dashboard when there's a special showing happening near me of movies that aren't new releases. There are lots of small, independent theaters that do special screenings, re-releases, or film festivals, or whatever.

    For example, I had Vertigo on my Watchlist, and there was a showing at my local theater, and it would've been great if that appeared on my Dashboard.

    I know getting to that data is difficult, and a lot of it is probably impossible to get in a usable, automatable format, but there are a lot of showtime sites that…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  Website  ·  Admin →
  18. Change ratings text

    The text associated with 1-10 star ratings currently isn't very helpful.
    For example, I feel like Star Wars: The Force Awakens is described best of the options with "weak sauce", but I don't think it was as bad as a 1.
    It's the same with the other end: I could describe Scott Pilgrim as "totally ninja", but don't feel like it was a 10/10 masterpiece film.

    I'm coming from MyAnimeList, where the 10 points each have a non-subjective position on the scale which I use to help me decide on an appropriate rating for the series/film. It helps stop me…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Website  ·  Admin →
  19. Custom Rankings

    I kind of find the "totally ninja" and "weak sauce" rankings to be somewhat... confusing. (For instance, when a tweet got sent out that I gave an episode of Breaking Bad 'totally ninja,' it was received with more confusion than anything).

    Since we all have different tastes and subjective opinions on how we feel about television and film, I was wondering if there was a way custom rankings could be implemented? Where we could edit the 1 and 10 rankings ourselves, since I'd call an episode that gets a ten "Perfect," but somebody else might think of it more as…

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  2 comments  ·  Website  ·  Admin →

General

Categories

Feedback and Knowledge Base