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When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team

How can we improve Trakt?

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4 results found

  1. Pull in age appropriateness and other data from https://www.commonsensemedia.org/

    I would like to be able to choose a rating agency like commonsensemedia.org or the MPAA or the BFI and to search and sort by age range.

    2 votes

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    2 comments  ·  API  ·  Admin →

  2. Pull in and use ratings and other metadata from the BBFC

    (I suggested the BFI before - I meant the BBFC - they have a great deal of age and content related info and as far as I can tell it's free to use) https://www.bbfc.co.uk/what-classification/what-bbfc-ratings-info

    1 vote

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    1 comment  ·  API  ·  Admin →

  3. Ignore apostrophe and accents in search

    Right now if you search a title (e.g. "L'illusionista") without putting the apostrophe, the search will not find anything.

    It would be cool if the search API was more forgiving and simply ignore any missing apostrophe or accented letter.

    10 votes

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    Planned  ·  2 comments  ·  API  ·  Admin →

  4. Let us remind ourselves why we added a movie to our Watchlist (with a note)

    You're going to love this idea. Ok, so we're human, right? We have 24 hours in a day, 9 of those are spent working, and we get about 2 to watch a movie or some TV. We've all got way too many movies on each of our Watchlists, and many us, by the time we get around to watching some of these movies we added to our Watchlist, we've totally forgotten why we added the movie to it in the first place (why we were interested), especially when you added it for some reason like, a friend recommended it to…

    134 votes

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    20 comments  ·  API  ·  Admin →

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