General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. webhook hit on update

    This might be more of a website request, but webhook integration on updates would be useful. Then you could do things like attach a discord webhook to be hit whenever a certain users collection, watchlist, lists, etc, whatever you select, is updated

    This could be tied in to many third party apps like ifttt that can be triggered on hooks

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Import Blu-ray collection from Blu-ray.com

    It would be great to allow the ability import our Blu-ray collections from Blu-ray.com. on Blu-ray.com each user has a profile collection page. This would save us adding every movie separately to our Trakt movie collection.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Rss Feed For Recomendations

    It would be nice to add an RSS feed for Recommendations so that could be integrated with ifttt.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

General

Categories

Feedback and Knowledge Base