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When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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  1. webhook hit on update

    This might be more of a website request, but webhook integration on updates would be useful. Then you could do things like attach a discord webhook to be hit whenever a certain users collection, watchlist, lists, etc, whatever you select, is updated

    This could be tied in to many third party apps like ifttt that can be triggered on hooks

    2 votes

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    VIP Ideas  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  2. Import Blu-ray collection from Blu-ray.com

    It would be great to allow the ability import our Blu-ray collections from Blu-ray.com. on Blu-ray.com each user has a profile collection page. This would save us adding every movie separately to our Trakt movie collection.

    5 votes

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  3. Rss Feed For Recomendations

    It would be nice to add an RSS feed for Recommendations so that could be integrated with ifttt.

    3 votes

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