General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
  • Hot ideas
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  1. Scrobble from Google TV

    Google created a great new device with the new Chromecast with Google TV.
    It would be great to be able to a way to scrobble anything watched through this device to trakt. Maybe through on app on the device?

    2 votes

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    0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Language

    Please add collection movie language input field like, tamil, english, hindi..

    Collection Audio track details..

    1 vote

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    Researching  ·  0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Markdown links are not working in comments?

    It looks like markdown for links is not working properly in comments?

    https://trakt.tv/comments/232303#comment-258989

    I tried linking to a series on trakt within my comment and it didn't work.

    1 vote

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    0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →

    I’ll need to see if we can have a special case for internal Trakt links in markdown. It isn’t supported in general so people can’t link to external sites.

  4. Caavo Integration

    Caavo is an amazing device to be able to control and watch media from multiple sources. I was an early adopter of the Caavo "Classic" which I traded up for the much faster and smaller Caavo Control Center. I enjoy using it every day, but wish that it would do a better job at tracking shows and consolidating "what to watch next." If Caavo and Trakt worked together it would be a home run.

    3 votes

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    Apps  ·  0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Synchronize with iTunes and iOS watched status

    I watch movies and series episodes on my Mac or iPhone, and would really like to sync my watched statuses to Trakt.

    11 votes

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    Researching  ·  2 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sync data from letterboxd

    I use letterboxd for movies, and trakt for television. But my profile here would be more complete if it added my movies as well. Doing it manually each time, doesn't really make much sense, but if there could be a way for those two to sync automatically that would be great. Perphaps by using IFTTT and the profile RSS feed from Letterboxd.

    29 votes

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    VIP Ideas  ·  3 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  7. alexa

    There's a great deal of interest in controlling Kodi and apps like it using Alexa, however to make that work, the app needs a remote server that can connect to Alexa's cloud servers. At present, the only way to set this up is using an elaborate server system, like this: http://www.howtogeek.com/249336/how-to-control-your-kodi-media-center-with-an-amazon-echo/

    It seems to me that Trakt already has almost all the tools to make this work without needing an elaborate setup. You have the library of the Kodi user. You have a connection from Kodi to the internet. What you still need is a way to send commands to…

    3 votes

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    Researching  ·  0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  8. 92 votes

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    Long Term  ·  19 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Track sporting events

    Tracking sport matches. Users can add the missing shows.

    162 votes

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    Long Term  ·  5 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →

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