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Random air time

Hey Trakt team, I hate to bring this back up, but is there anything that could still be causing random air time info? Across multiple apps that sync with Trakt, the air time is off by several (random) hours. When a sync happens they sometimes correct themselves, and from what we are told by Uwe (SeriesGuide) and other developers, the sync is occuring properly, the air time is just incorrect. Any way we can look into this further?

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robant85 shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  AdminJustin (Founder, Trakt) responded  · 

I changed how air time is stored in our database, which should prevent this issue moving forward. If a show is still messed up, it should fix to match TVDB the next time it is refreshed. And it should stay that way with the correct value.

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  • robant85 commented  ·   ·  Report

    If there is any additional data I can provide I'm more than willing to help where I can.

  • AdminJustin (Founder, Trakt) commented  ·   ·  Report

    It's hard to reproduce the issue and track it down. It could be a a few things. It could be changing data at TVDB or TMDB. Or it could be TVDB failing to get the data, then it falls back to TMDB, only to have TVDB work on the next refresh. Things like that are what I'm trying to test and figure out a reproducible pattern.

  • AdminJustin (Founder, Trakt) commented  ·   ·  Report

    I'm not entirely sure, but it appears TVDB isn't sending the air date back in their API for some episodes. That could be a caching issue, but I'm still trying to determine why it's happening.

    If we don't get an air date from TVDB, we fallback to using TMDB.

  • robant85 commented  ·   ·  Report

    The Good Doctor has fixed itself already. It looks like someone updated the episode description.

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