Blank image data 2.0
I already reported this previously (http://support.trakt.tv/forums/188762-general/suggestions/16778965-blank-image-data) but it's happening again, be it a new image from nothing or just an updated one. Reporting the titles every time this happens is too much of a hassle. Please look for a fix? This makes things look really ugly...
https://trakt.tv/shows/sengoku-wildlife-caricatures
https://trakt.tv/shows/acca-13-ku-kansatsu-ka
https://trakt.tv/shows/eldlive
https://trakt.tv/shows/interviews-with-monster-girls
https://trakt.tv/shows/hand-shakers
https://trakt.tv/shows/bloodivores
https://trakt.tv/shows/classicaloid
https://trakt.tv/shows/ninja-girl-samurai-master
https://trakt.tv/movies/i-wait-for-the-moment-that-you-love-me
https://trakt.tv/shows/young-kiitarou-and-his-youkai-picture-diary
https://trakt.tv/shows/hagane-orchestra
https://trakt.tv/shows/ao-oni-the-animation
https://trakt.tv/shows/time-bokan-24
https://trakt.tv/shows/nyanbo
https://trakt.tv/shows/magic-kyun-renaissance
https://trakt.tv/shows/tiger-mask-w
https://trakt.tv/shows/onihei
https://trakt.tv/shows/scum-s-wish
https://trakt.tv/shows/miss-kobayashi-s-dragon-maid
https://trakt.tv/shows/masamune-kun-s-revenge
Also Izetta (https://trakt.tv/shows/izetta-the-last-witch) is still not working? Background stays black, the fanart images
https://walter.trakt.tv/images/shows/000/108/865/fanarts/full/9d07d75155.jpg gives me an access denied XML and the code is not loading the "full-screenshot enabled" class with an image.
sp1ti
shared this idea
Images refreshed, also see my first comment for more info.
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sp1ti
commented
Thanks justin, the fix sounds good enough to me ;)!
PS: I don't think it's related to any downtime, they disappeared at different times (some already had artwork previously).
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AdminJustin
(Founder, Trakt)
commented
I haven't been able to track down a reason for the images getting corrupted. My guess is when it downloads new art, it must be downloading a corrupted image from TVDB (maybe related to their recent downtime issues?). In a few instances, I also noticed there wasn't English artwork at TVDB.
I made a small tweak so that queuing an image refresh should now fix corrupted images, unless the images are locked and in that case it would be best to still open a support ticket so I can investigate manually.
I queued all the shows mentioned for image refreshes.