Blank image data
Since a while now I noticed that some shows and movies get locked into trakt placeholder art instead of actually taking the correct artwork (at least since the beginning of October). Frankly this sucks :>...
Examples from recent new shows:
https://trakt.tv/shows/tiger-mask-w
https://trakt.tv/shows/classicaloid
https://trakt.tv/shows/scorching-ping-pong-girls
https://trakt.tv/shows/miss-bernard-said
https://trakt.tv/shows/gakuen-handsome
https://trakt.tv/shows/the-numbers
https://trakt.tv/shows/izetta-the-last-witch (even has a locked fanart >> http://support.trakt.tv/forums/188762-general/suggestions/16698277-missing-cover-pictures)
This has been reported previously too:
http://support.trakt.tv/forums/188762-general/suggestions/16733821-cinema-paradiso
http://support.trakt.tv/forums/188762-general/suggestions/16705018-movie-graphics-update
sp1ti
shared this idea
All updated, looks like the images were corrupted which usually means it failed to download them from TVDB. I refreshed all of them.
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sp1ti
commented
The background is still black for me on different devices/networks and browsers ;o.
Reporting is a bit of a hassle with uservoice ;D
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AdminJustin
(Founder, Trakt)
commented
That show seems to load ok when I view it. There isn't really a global fix, it usually means the poster image is corrupted locally for some reason (could be a failed image download). It would be best to open a ticket for each show so we can fix up the images on a per show basis.
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sp1ti
commented
Thanks but Izetta is still not correct. I was hoping for a broader fix. I fear this affects quite a few titles. https://trakt.tv/users/sp1ti/lists/anime-fall-season-2016 many of those should have a poster for example.
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sp1ti
commented
Just for reference, here it how it looks like: http://i.imgur.com/jJfwBAt.png
