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Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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  1. Special plays are not appearing in the CSV export

    When exporting the "-progress-watched-title" file, there are no special plays.

    https://i.imgur.com/bHBK9oy.png

    I posted about this awhile ago and was told to turn on “include specials” and I did that, but to no avail.

    http://support.trakt.tv/forums/188762-general/suggestions/39255940-include-specials-in-csv-export

    1 vote

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    Started  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. User-friendly way (VIP or otherwise) to import CSV of titles into a list (seen or watchlist or custom list)

    To be honest I just spent a while converting my hand-compiled "to view" list into CSV assuming that I would then be able to bulk add (since you can export) but was disappointed to find I can't!

    1 vote

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    VIP Ideas  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Is there any way for you to add a link to mrqe review links for each film?

    The Movie Review Query Engine indexes critics' reviews of many films. I would like to have the ability to see some or all reviews of films by leading critics...

    1 vote

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    Researching  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Pull in and use ratings and other metadata from the BBFC

    (I suggested the BFI before - I meant the BBFC - they have a great deal of age and content related info and as far as I can tell it's free to use) https://www.bbfc.co.uk/what-classification/what-bbfc-ratings-info

    1 vote

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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  5. Profile display page graphical errors in favorite genres

    Favorite genres square on profile display page presents textual data in a lower layer than the pie graph... the pie graph should be in the lower layer and textual data in the higher layer so the latter is not blocked by the former.

    1 vote

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    Started  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Duplicate removal feature

    It would be good if the website natively supported duplicate removal.

    Huere's scripts over at https://huere.net/trakt/duplicate_removal/ are great, but I could see this being implemented neatly into the user history page.

    1 vote

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    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. show percentage ratings distribution

    It would be cool if the chart of the ratings distribution on users' profile pages showed percentages as well, when you hover over each rating, similar to Letterboxd. Also if you could see the distribution of ratings in a bar chart for show, movies, episodes, seasons etc.

    1 vote

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  8. Add Seasons filter to History

    It'd be super useful if you could filter your history by seasons, similar to how you can filter the ratings by season. As someone who rates everything I watch with the exception of episodes, it would be a lot easier to find seasons I haven't yet rated using the 'Hide-Rated' filter.

    Thanks in advance

    1 vote

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    Planned  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Time Zone issue

    I’m in the mountain time zone, but the times listed mostly seem to be an hour off. For example, The Late Show with Stephen Colbert airs at 10:30 pm here, but the listing shows 11:30. Not a big deal, but when it gets annoying is when it creates a date error. Seth Meyers is on here at 11:30 pm, but the listings think it’s on a 12:30 am, so it thinks that it aired the night before it actually airs. IOW the monday night 11:30 pm show appears in listings as being on sunday night- really monday at 00:30. That…

    1 vote

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    Planned  ·  0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug: Losing window focus while typing a comment resets caret position to the beginning

    Browser: Chrome 81.0.4044.122
    OS: Windows 10 64-bit

    Repro steps:

    1. Click the button to add a comment and type a little bit
    2. Switch to another window
    3. Switch back to the browser

    Observed behavior: The caret has been reset to the beginning of the input box.
    Expected behavior: The caret is where it was before switching windows.

    1 vote

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    Started  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Various collected formats + streaming services

    It would be nice to have the option of having multi-format in collection. One movie in Blu-Ray and in Digital, for example.

    Also, having digital in iTunes AND Amazon Video. More than one type of digital, adding the option of the different services.

    1 vote

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    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow a filter by list

    It would be nice to have the option of using a list as a filter.
    Example: Seeing my history of movies and excluding a specific list I have, with all my stand-up.

    1 vote

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    VIP Ideas  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Do not recommend... a future far away.

    Well, sometimes I want a recommendation for a show/movie on the bottom page...

    But unfortunately, almost all the time, there's 2, 3 or maybe 4 recommendations for a future far away movie, or series.

    You want put that recommendation? Ok, maybe you can create a third categorie. "Watch in your future" or put a setting to us change "how long is a near série", so i can choose to show me only next month movies, for example, or maybe a serie on the next 6 months.

    The algorithm is recommending me a serie in 2021, almost a year before the…

    1 vote

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    Planned  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Quality of life UI change

    When pressing view changes for a season, you should be able to click the drop down to go to the next season. Presently it's like this

    https://imgur.com/a/qMIIEBS

    So if you want to go to your plays for the next season you have to go back, hit the next season button, and go to View Plays. 3 clicks and 3 page loads vs 2 clicks and 1 page load if this was implemented.

    1 vote

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  15. Standardize airtimes for shows on streaming services that release all their shows at the same time of day?

    Netflix releases all their shows at 3 AM EST. Same for Disney+ and I think CBS All Access. Hulu is 12 AM EST, so is Apple TV+. Amazon Prime Video is unofficially 12 AM UTC.

    Whatever the time is for each, these are outlets that release each and every show at the same time of day, so relying on individualized TVDB data for each show, which will often be incorrect, could be inefficient?

    What got me thinking of this is TVDB, in their usual bureaucratic folly, has a policy to register 3 AM as the airtime for all shows on…

    1 vote

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  16. Facebook share pop pup after FB changes.

    Hello :)
    so, i guess FB agress with fake news, but not apps auto post :P
    the movies and shows need a social share zone / buttons to be able for manual share =)

    thanks in advance.

    Pedro @ Trakt.

    1 vote

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    Long Term  ·  0 comments  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
  17. Markdown links are not working in comments?

    It looks like markdown for links is not working properly in comments?

    https://trakt.tv/comments/232303#comment-258989

    I tried linking to a series on trakt within my comment and it didn't work.

    1 vote

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    0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →

    I’ll need to see if we can have a special case for internal Trakt links in markdown. It isn’t supported in general so people can’t link to external sites.

  18. Keep track of changes in ratings

    Currently, there is just one source for your rating of an item on Trakt. If you rewatch something and decide you don't like it as much and change the rating there is no way to see what your prior rating was - would be cool to see your ratings change over time.

    1 vote

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  19. Bug in followers count.

    When on a users profile page, following a user isn't increasing the count but unfollowing decreases the count.

    Though refreshing the page fixes everything.

    1 vote

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  20. 1 vote

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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

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