General
Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.
2041 results found
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WHAT ABOUT AN APP FOR ABDROID USERS!!!
I tell EVERYONE about TRAKT but there is an app for IPHONES. What about ANDROID????
1 voteWe appreciate your enthusiasm for a Trakt app for Android.
At this time, our developers are working on an iPad version of the iPhone app. After that our focus will switch to an Android app, but the timeline is still to be determined.
Thanks for your patience in advance.
In the meantime, feel free to try one of the Android apps using Trakt data – https://trakt.tv/apps#android.
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Warn people about impending change instead of sabotaging their accounts and blackmailing payments for previously free service. Despicable!
Warn people and give us a chance to join or lose vip* services without sabotage to our accounts.
2 votes -
Ignored by Support?
Submitted tickets to support to fix shows/migrate show to TMDB but only got automated replies. No updates or contact for a week. Anyone else? It was better when everything was transparent and posted here on feedback. At least then tickets had updates.
2 votes -
App
Can the new app be downloaded from Google play store..
1 voteNo. We are going to be developing an Official Trakt App for Android.
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how do I create a support ticket?
On the support website, general, it says I have to create a support ticket. Maybe a stupid question, but I don't find where I can create a support ticket. Maybe you can put a link to it there?
1 voteIn the right sidebar, click Contact Support to open a ticket.
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Entries to Delete
Specials, Episodes and Seasons as movies, and regular old duplicates. All TMDB links are gone already:
- https://trakt.tv/movies/the-mandalorian-season-1-2019
- https://trakt.tv/movies/calls-2021-03-19
- https://trakt.tv/movies/disney-gallery-star-wars-the-mandalorian-season-2-2020
- https://trakt.tv/movies/disney-gallery-star-wars-the-mandalorian-making-of-season-2-2020
- https://trakt.tv/movies/the-rescue-2020-12-18
- https://trakt.tv/movies/the-tragedy-2020-12-04
- https://trakt.tv/movies/the-jedi-2020
- https://trakt.tv/movies/the-passenger-2020-11-06
- https://trakt.tv/movies/the-mandalorian-season-2-2020
- https://trakt.tv/movies/community-reunion-table-read-2020
- https://trakt.tv/movies/community-reunion-special-virtual-table-read-event-2020
- https://trakt.tv/movies/disney-gallery-star-wars-the-mandalorian-2020
- https://trakt.tv/movies/jessica-jones-2015
- https://trakt.tv/movies/the-road-to-el-camino-behind-the-scenes-of-el-camino-a-breaking-bad-movie-2019
- https://trakt.tv/movies/the-defenders-2017
- https://trakt.tv/movies/daredevil-2015
- https://trakt.tv/movies/marvel-s-daredevil-2018
- https://trakt.tv/movies/doors-2021
- https://trakt.tv/movies/doors-2021-633532
- https://trakt.tv/movies/peaky-blinders
- https://trakt.tv/movies/collision-2005
- https://trakt.tv/movies/el-hijo-de-la-oscuridad-2019
- https://trakt.tv/movies/mangrove-2020
- https://trakt.tv/movies/mangrove-2020-09-25
- https://trakt.tv/movies/education-2020-11-29
- https://trakt.tv/movies/alex-wheatle-2020-12-04
- https://trakt.tv/movies/red-white-and-blue-2020-10-03
- https://trakt.tv/movies/small-axe
- https://trakt.tv/movies/westworld-the-maze-2016
- https://trakt.tv/movies/westworld-the-door-2018
- https://trakt.tv/movies/fargo-year-one-2014
- https://trakt.tv/movies/fargo-year-two-2015
- https://trakt.tv/movies/fargo-year-three-2017
- https://trakt.tv/movies/1989-371018
- https://trakt.tv/movies/harry-potter-and-the-deathly-weapons-2020-08-05
- https://trakt.tv/movies/harry-potter-and-the-deathly-weapons-2020-590310
- https://trakt.tv/movies/harry-potter-and-the-deathly-weapons-2020-595387
- https://trakt.tv/movies/harry-potter-and-the-deathly-weapons-581187
- https://trakt.tv/movies/harry-potter-and-the-deathly-weapons2 votes -
TMDB Does Not Update
When adding episodes to TMDB using their website, it takes days see show/ epiosodes updated on Trakt website. Can Trakt do nightly TMDB refreshes for database.
1 voteWhenever an item is updated in TMDB it’s supposed to send a call to Trakt to let it know, and then Trakt refreshes the data. So a show or movie should be updated within 24 hours (to account for the machines talking to each other). Occasionally, a show gets stuck or Trakt doesn’t get the message there was an update. In these situations, please create a support ticket so we can investigate and fix.
One of the main reasons things don’t update is because there isn’t an English translation.
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Premiers list outdated (Fall TV shows)
Isn't it time you update it to spring?
/r/television/'s sidebar is more useful than your site. Though I guess you want people to subscribe so they can filter the calendar? Then you might as well remove the list.
1 voteUpdated.
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Improve Reelgood Sync
Currently, when I watch a show via Reelgood and the app, I go back and mark it Watched in Reelgood. But for some reason, the Watched status never makes it back to Trakt.
How often does it sync?
My opinion is that it should Scrobble things like Watched status.
1 voteI suggest you contact the developers of Reelgood. The capability is available to them. Maybe you have a setting incorrect?
Unfortunately, we don’t have the resources to support third party applications or add-ons.
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Item from collection can't be removed.
There's a single item in my collection that can't be removed- it has no metadata other than the data added.
1 voteClick Contact Support from the right toolbar and open a ticket with as many links and details as possible.
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Episodes not updating
On the app the newer episodes of Miss Monte-Cristo are not showing up. https://trakt.tv/shows/miss-monte-cristo/seasons/all
1 voteThis appears to be updating now.
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Watchlist dosen't show anywhere
Putting things on your watchlist does nothing. Nothing will show up in "up next" until you watch the first episode. This makes the watchlist useless for marking new shows you want to see later, as if you don't remember and manually mark the first episode as watched, you won't see it on TRACKT. There isn't even a way to just see the watchlist itself. Why does this feature exist if it does nothing?
1 vote -
kodi.tv Matrix 19 Media Center
Since kodi.tv has switch to python 3 from python 2 completely. Would trakt.tv add-on that is in kodi.tv repo be able to work in there new kodi.tv Matrix 19 media center. As most dependency would be different for add-ons that are on python 3 in kodi.tv Matrix 19.
1 voteI assume this has already been addressed as it’s been awhile since this post.
We don’t actually develop the add-on. Try here:
https://forum.kodi.tv/showthread.php?tid=220547
https://github.com/trakt/script.trakt/issues -
Remove dropped shows from "Upcoming schedule"
Basically what the title said. I tried pressing the ∅ button and it made the show disappear from "Up next to watch" but not from "Upcoming schedule". Is there a way to hide from both?
2 votesThey are separate hide lists – one from progress and one from calendar. The process is the same: click the Ø under the show (to hide from progress click the Ø on the progress page or up next to watch section and to hide from the calendar click the Ø on the calendar page.)
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please, add
Please, add the TV series "Hangimiz sevmedik?"
https://www.imdb.com/title/tt6263656/?ref_=ttrel_rel_tt
thanks1 voteThanks, MediaPhil
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Linked items in the Overview
The channel, the studios, the genres, the year, maybe even the country and the language (and other items), could link to a list page with all the contents, with the common filtering and sorting options already existing in the system. It would be very good to find content from the same channel or studio, even more useful than the lists made by users who try to make up for this deficiency sometimes.
1 voteThis is a VIP feature.
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Deleted Episodes Won't Stay Deleted
Hi,
I recently deleted my watched progress on a show, only for a handful of episodes to show back up as watched. I delete them again and although it says they are deleted, they are still showing as watched.
Any help would be appreciated.
1 votePlease try resetting your browser data.
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VIP Better Streaming Sources?
It seems great , but there are many shows that will not play because ,Iam guessing there is no one providing them , and there are many tha
do the shows availability to play improve if you pay for the vip , I am asking if the number of streams at the bottom of the play now box , improves from zero providers to a provider , enableing me to watch the show I pick , for instance Mike Hammer show , season 1 has a couple providers and plays , but season 2 has zero providers and I can…
1 voteNo. Trakt doesn’t stream any movies or TV shows. We are meant to track what and when you watch something and what could be next.
VIP features can be found: https://trakt.tv/vip
The Watch Now links are powered by JustWatch.
And our database is meant to be all shows and movies. Maybe if you go to JustWatch, they only show what they have providers for.
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See my followers
I want to see my followers so I can follow back
1 voteClick on your image in the upper right corner, then choose Friends along the horizontal bar, and then choose Followers from the dropdown.
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1 vote
We get all watch now links from JustWatch.com so they would need to add it.
