General
When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.
Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.
The more info you can provide, the faster we'll be able to help you out.
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes.
Thanks,
The Trakt Team
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webhook hit on update
This might be more of a website request, but webhook integration on updates would be useful. Then you could do things like attach a discord webhook to be hit whenever a certain users collection, watchlist, lists, etc, whatever you select, is updated
This could be tied in to many third party apps like ifttt that can be triggered on hooks
2 votes -
Import Blu-ray collection from Blu-ray.com
It would be great to allow the ability import our Blu-ray collections from Blu-ray.com. on Blu-ray.com each user has a profile collection page. This would save us adding every movie separately to our Trakt movie collection.
5 votes -
Rss Feed For Recomendations
It would be nice to add an RSS feed for Recommendations so that could be integrated with ifttt.
3 votes