General
Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.
2041 results found
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Medici season 3 needs to be added
season 3 needs to be added
1 voteAlready there?
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facebook login is broken
Can't login to my account by authenticating with facebook.
It says that your facebook app is in developer mode?2 votesFacebook has disable the Trakt app and we are looking into how to restore it. For the time being, please sign in using your email and password. If you don’t know that, please reset your password using https://trakt.tv/auth/password/new
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Power Rangers have incorrect season covers
Seems the season covers were updated recently (4/18/2020) but from what I see covers of the first 9 seasons are incorrect.
2 votesAssuming you mean https://trakt.tv/shows/power-rangers-1993 I just queued that for a full image refresh.
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Reset rate This
It should be possible to reset the rate this, as the rate this is a bit confusing by series and season and sometimes we get confused. The rate this should be released by series only when that series has ended and if it has not finished it should only have the option of rate per season
1 voteIf you click the current heart rating again, it will unrate it.
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1 vote
When a show is missing, it needs to be imported.
https://support.trakt.tv/knowledgebase/articles/151225-how-do-i-add-a-missing-tv-show
I’ve done that and the show is at https://trakt.tv/shows/ghost-adventures-quarantine now.
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1 vote
This auto updated to match TVDB already.
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1 vote
already auto updated to match TVDB
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1 vote
already auto updated
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Adding wowpresentsplus.com as one of the services offered in spain.
Adding https://www.wowpresentsplus.com as one of the services offered in spain. It includes all of Rupaul's series...
1 voteWe get all watch now links from JustWatch, so the source would need to be added over there. They are pretty receptive to new suggestions so hopefully it gets added.
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Error 500 in arrow of calendar
In Calendar, if I press "next month" on the bottom of the page it works fine...but if I press the right arrow on top left corner, next to "calendar", it gives error 500.
1 voteHmm, that is the same link so not sure why it wouldn’t work. I don’t see any issue myself, so maybe there was a server issue that resolved itself.
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Several series pages are broken
Hi,
since about the last two days there are many series I follow that I can't click anymore. The pages are broken and I get the "Never send a human to do a machine's job" page. I still am able to click single episodes or seasons from this season and those pages are fine, just the main pages seem to be broken.
These series are:
- https://trakt.tv/shows/alternate-history-hub
- https://trakt.tv/shows/sabaton-history
- https://trakt.tv/shows/world-war-two-2018
- https://trakt.tv/shows/kings-and-generals
- https://trakt.tv/shows/the-cold-war
- https://trakt.tv/shows/cinemassacre-rental-reviews
- https://trakt.tv/shows/monster-madnessThe thing these series have in common is: They are all YouTube-series that get their data only from TVDB.
1 voteThis was a temporary server issue that resolved itself shortly after this post.
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Unable to create/edit custom lists
When I try to edit or add a custom list it just loads infinitely.
1 voteThis was a temporary issue that is already resolved.
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1 vote
already auto updated
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I would love the ability to easily edit the rank of a movie/show in the Watchlist, similar to how it's done in Goodreads.
I find the process of manually reordering my Watchlist (click 'Manage', drag and drop, move to top etc.) to be cumbersome and it takes too long. It would be great to be easily edit the rank like you can books in Goodreads (i.e. popup showing "#45 on your watchlist", then you can change '45' to another rank and save).
1 voteYou can do this, please see the first comment.
“If you click on ‘Manage’ then click the rank number you can change it to whatever then hit enter.”
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1 vote
Queued the show for an update. It should also update to match TVDB at some point.
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1 vote
Looks like this auto updated, season 2 has 3 episode now.
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1 vote
already auto updated
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1 vote
Fixed specials to match TVDB.
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1 vote
It seems to match already, but queued for a refresh in case.
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Facebook connect not working
I tried to connect my Trakt profile to my Facebook account and got a message saying:
App not set up: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.2 votesFacebook has disable the Trakt app and we are looking into how to restore it. For the time being, please sign in using your email and password. If you don’t know that, please reset your password using https://trakt.tv/auth/password/new
