General
Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.
2041 results found
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Remember the previous page after login
When I am navigating on trakt.tv without being logged in, and I click on a movie I want to add to my watchlist, the login form pops up, but once I am logged in I am redirected to my dashboard instead of the previous page (so I have to search for the movie all over again).
3 votes -
fix
You seem to have a problem with the kings avatar show where the anime version is showing the Netflix icon saying you can watch it on Netflix (which I was not able to do) and the live-action version which was made by Netflix is missing that icon altogether. You can find the 2 versions mentioned in the links below to save a search. I tried to find a way to message you directly with this but was unable to figure out how (the button to chat with support was not working but I figure it is probably 1 of my…
1 voteWe get watch now links from JustWatch, so they would need to fix it over there. Trakt would then sync about 24 hours later.
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Similar Option Made
When looking up a TV Series or Movies I think having an option, "Smiliar TV Series or Similiar Movies" would be a wonderful idea for this website. Escpecially when looking up certian Genre's, Era's, or TV Series or Movies pertaining to the show that the person is looking up at that time.
1 voteThe bottom of each movie and show page has recommendations similar to that item.
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scrobble/stop (error 500)
The / scrobble/stop command on movies has stopped working over the API
[script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "POST / scrobble / stop HTTP / 1.1" 500 None
2020-09-25 10: 28: 29.407 T: 10468 WARNING: [script.trakt] trakt.interfaces.base: Request failed: "POST / scrobble / stop" - 500: "Server error" (Server Error)
2020-09-25 10: 28: 29.408 T: 10468 DEBUG: [script.trakt] resources.lib.scrobbler: Failed to scrobble movie: {'rating': 0, u'movieid ': 1, u'title': u'Enola Holmes ',' ids ': {u'tmdb': u'tt7846844 ', u'imdb': u'tt7846844 '},' watched ': 0,' watched_at ': u' ', u'year' : 2020, 'collected': 1, 'plays': 0} | 99.9926041877 | Stop1 vote -
The Mandalorian - Prime Video (Sweden)
The Mandalorian has a Prime Video icon under the poster with Swedish setting. It leads to a AMZN 404 page.
https://trakt.tv/watchnow/show/137178/1/se/amazon_prime_videoThere's no AMZN icon if you click "Watch Now".
When checking Justwatch/se there's no Prime Video for The Mandalorian. Only D+
1 voteJustWatch would need to correct this.
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DISCOVER: Wrong show?
Cop wars from 2005. It's at nr 3...
https://trakt.tv/shows/cop-warsDo you guys never look at your site? Specifically Discover. Way too often there are obviously wrong movies/shows there for days and even weeks.
1 voteMy bad, I’ll start looking at the website now.
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Is anyone else still getting the 500 & 524 error?
When going to the Website 500 Error and if I do get through after refreshing. I click on Movie or TV Series or Search get a 524 error?
1 voteWe’ve been tracking down this issue and deployed an update just now that hopefully fixes these errors. The site should be back up to speed in an hour or so.
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Shows keep changing status?
Recently older shows that ended years back, but also shows that ended this year / last year, are changing status. I see notifications pop up that bleach changed state from "ended" to "returning series" and then back again. Same for the magicians and some others.
Can this be fixed?
1 voteWe get the show status from TMDB, so it is changing on there and syncing to Trakt.
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Bug - Collected episodes added by API tool sometimes do not appear as collected
Not sure if this is the right place to add this. I have experienced this bug a few times, where a plugin connecting to Trakt through the API (specifically Kodi Trakt plugin) will scan media items and add new episodes to Trakt collection.
The individual episodes will show up properly in the collected list if you go to user page>collection->epsiodes>sort by recently collected.
However, if you go to the media's page or view the show/season in the collection list, it will show the episodes as uncollected.
For example, my collection for all episodes shows the Cosmos Season 2 episodes as…
1 voteYou can force your browser to re-cache data by going to trakt.tv/settings/data and like you said it should normally sort itself out. That show has some weirdness at TVDB (used to be listed separately as a show) so I wonder if that is messing something up.
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1 vote
already auto updated, i see 177 episodes on Trakt
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Wrong banner images on The Equalizer
The banner images for several episodes of The Equalizer (1985 Series) are incorrect as follows:
1x01 - Banner for series "Extras"
1x04 - Banner for series "The Man from UNCLE"
1x05 - Banner for series "The Match Game"
1x11 - Banner for series "Last Man Standing"
1x14 - Banner for series "The Benny Hill Show"
1x16 - Banner for series "The Nanny"
1x18 - lighthouse banner
1x19 - Stonehenge banner
1x20 - unknown banner
2x01 - Banner for series "Bones"
2x05 - Banner for series "Ed"
2x09 - landscape banner
2x11 - "Law & Order: SVU"
2x12 - unknown
2x14…1 voteQueued https://trakt.tv/shows/the-equalizer for an image refresh. As previously mentioned, the images will need to be correction TVDB and TMDB though.
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Some urls need fixing
The url for this actor doesn't look right, please fix it?
https://trakt.tv/people/suranne-jones-7040b06e-8a34-4931-85f9-99bdc7b493d6Also there are two doppelgangers of already existing shows that need to be removed or merged
1 - https://trakt.tv/movies/the-crimson-field-2014 (main is https://trakt.tv/movies/the-crimson-field)2 - https://trakt.tv/movies/the-secret-of-crickley-hall-2012 (main is https://trakt.tv/movies/the-secret-of-crickley-hall)
Thank you.
6 votesThere was another actor page with the main URL, so that is removed and I refreshed this one. Also removed the bad movies.
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500 error *every time* in these shows
I get an error page (500) every time I access these shows:
https://trakt.tv/shows/scishow
https://trakt.tv/shows/computerphileI guess it's because they have lots of episodes but I'm not sure.
This is not a temporary error.2 votesThis was a temporary issue that was fixed shortly after the error happened.
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Missing series
Looking for the Manhunt Unabomber series from 2017. It ran for 8 episodes. I dont see the series available
1 vote -
Filter reviews by 100% watched
A lot of shows have top reviews from people who watched the pilot and a few episodes and stopped watching. I don't really care about their opinion. I want to know what people who've watched the entire series think, and I'd like to have an option to filter reviews to only show reviews from people with 100% watched.
I realize this will be biased toward good reviews (if you don't like the show, you're more likely to stop watching), but I think it's worth having as an option.
1 voteWhen viewing the comments page, you can sort it by “most watched”.
For example, https://trakt.tv/shows/parenthood-2010/comments/all/watched will bump up comments from users with 100% watched.
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(Bug) "Recommending" a show makes List button say it's in Watchlist
When I access the page of a TV Show and press the orange button to add to my Recommendations, the blue button above (and everywhere on the site when I see that show) lights up and says it was added to my Watchlist. When I access the Watchlist it's not there, and trying to press the button to clear it shows this error message: "Doh! You can't remove a show from your watchlist."
It doesn't seem to happen with movies.1 voteThis should be fixed now.
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rating menu not opening after watching a movie in kodi
after watching a movie the entire movie let alone the rate after a percentage of the movie has played, the trakt rating menu is no longer opening in kodi on any of my ftv sticks.
1 votePlease post the Kodi debug log in the add-on project.
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Can we have a new classification for short movies?
I've watched 24 short movies today and it does not feel right showing that I saw 24 movies. Most of them were not even 20 minutes!
Thanks!
1 voteThere is already a “Short” movie genre.
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1 vote
Already auto updated on Trakt. I think with most of these, you can either click the “Refresh Data” button or wait about 24 hours until Trakt picks up the changes automatically. The only thing a support ticket should be needed for is to remove extra episodes.
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A few ideas
Hi, I noticed that certain miniseries's like Judy Garland: Me & My Shadows and Andersonville are only on the website as movies although they aired on TV in 2 parts. Can this be fixed to be put as a show instead?
Also, where do we report that there are multiple pages of the same show/movie? I'm aware that Stephen King's It (a miniseries) has multiple pages referring to it as a "movie" luckily there is one that calls it a show, which is what it is.
Finally, could you update certain pages of TV shows. Lodge 49 says "Check Back…
1 votePlease post individual ideas for these, and include Trakt website links so we can look into it. Thanks.
