General
Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.
2041 results found
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account locked
The android app I am using says that my account has been locked, and I need to contact support.
The kodi add on doesn't give this message, but has stopped syncing with trakt.1 votePlease contact support using a private ticket. This requires fixing your account directly.
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Watchlist dosen't show anywhere
Putting things on your watchlist does nothing. Nothing will show up in "up next" until you watch the first episode. This makes the watchlist useless for marking new shows you want to see later, as if you don't remember and manually mark the first episode as watched, you won't see it on TRACKT. There isn't even a way to just see the watchlist itself. Why does this feature exist if it does nothing?
1 vote -
kodi.tv Matrix 19 Media Center
Since kodi.tv has switch to python 3 from python 2 completely. Would trakt.tv add-on that is in kodi.tv repo be able to work in there new kodi.tv Matrix 19 media center. As most dependency would be different for add-ons that are on python 3 in kodi.tv Matrix 19.
1 voteI assume this has already been addressed as it’s been awhile since this post.
We don’t actually develop the add-on. Try here:
https://forum.kodi.tv/showthread.php?tid=220547
https://github.com/trakt/script.trakt/issues -
You can make it work instead of failing on Kodi 18.9 (V. 3.2.6)
Trakt.tv, which USED to work fine, is now failing on Kodi 18.9. I reinstalled, reactivated, etc-- it does NOT work. TOO BAD!
1 voteWe don’t develop the Trakt Kodi add-on.
Try here:
https://github.com/trakt/script.trakt/issues
https://forum.kodi.tv/showthread.php?tid=220547 -
Linked items in the Overview
The channel, the studios, the genres, the year, maybe even the country and the language (and other items), could link to a list page with all the contents, with the common filtering and sorting options already existing in the system. It would be very good to find content from the same channel or studio, even more useful than the lists made by users who try to make up for this deficiency sometimes.
1 voteThis is a VIP feature.
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Sort collected by recently aired
Hey,
It would be great to have the "Recently Aired" sort option which currently exists in the "Progress" tab be available in "Collection" tab as well.1 voteThe collection progress page has the same sorting options, including “recently aired”. Is that what you’re looking for?
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See my followers
I want to see my followers so I can follow back
1 voteClick on your image in the upper right corner, then choose Friends along the horizontal bar, and then choose Followers from the dropdown.
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1 vote
We get all watch now links from JustWatch.com so they would need to add it.
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Todays shows not appearing
None of today's shows are showing in the unseen list such as Macgyver, blue bloods, magnum pi or a discovery of witches. Also chicago pd and chicago med are still showing eps in my unseen list when these eps have not even aired yet.
I have left this for 24 hours and the android app is still not updating with shows that were aired yesterday.
1 voteUnfortunately we don’t have the resources to support third party applications. Please contact the developer of the Android app you’re using.
If these issues are occurring on trakt.tv, please open a support ticket and we’ll investigate.
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Country selection for Watch Now is buggy (Edge & Chrome)
You can only see the country the mouse hovers over. The rest are blank.
Firefox works fine. Edge and Chrome is bugged.
1 voteThis seems to be working fine. Let us know if you’re still having issues.
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How In the World Do You Leave a Comment?
My idea is to not make the simple act of leaving a comment a Rube Goldberg device in terms of ease of use. I've been scrolling up and down various series and movies and while I can see the comments others have made I can't find a way to actually leave a comment.
How has this site made it this far or am I just blind AF????
1 vote -
Last Refreshed Date
If possible please add the date on which a Show or Movie has been last refreshed to their pages.
By refresh I am talking about the Manual Refresh someone triggers not the automatic one which the site does.18 votesUpdated date will be added in this week’s website update. The manual and automated procedure are really the same thing, so it’s just one date we track when it was last refreshed.
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How to add a link (URL) to a list?
How can I add a link from a website onto my list, under description, to source where I got my information from?
1 voteWe don’t support hyperlinks, but you are welcome to just put the link in the description and others can copy/paste if they want to view it.
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FAQ
Hi folks, I’m lost! I spend hours trying to find answers, with no luck. It is hard to navigate through your search and suggestion section. Example, What section would I find a possible answer? What section do I post my question? A lot of the suggested questions and answers are repetitive and have nothing to do with the question.
I would like to suggest having a general FAQ section with a search for questions that do not fit a certain topic in your search suggestions & knowledge base.
General questions could be posted under FAQ and a search for common…1 voteWe have a few FAQ at https://trakt.tv/about
I recommend reading our blog at https://blog.trakt.tv which has a lot of in depth articles for all the main Trakt features.
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Custom ICal for individual show through API
I understand its possible to get custom ical for lists,
but i want to retrieve this ical through api. I know i can retrieve ALL shows and my shows. but how do i retrieve custom ical through api for a specific show only?
1 voteYou can make a custom calendar and get the iCal feed for it.
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Trakt.tv programs that are incorrect compared to TVDB
There are programs in trakt.tv that episode lists don't match up with TVDB episode lists of the same programs
1 voteI fixed some of these, but most seemed correct and already matched the episode order from TVDB.
Also, it would be great if you can post these as individual requests so we can effectively marked them as completed. Thanks!
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Incorrect X-Sort-By headers returned for lists.
It appears that recently the X-Sort-By headers are returning incorrect values for some lists. For instance, this list: https://trakt.tv/users/giladg/lists/latest-releases is now returning a sort method of "rank" via the API when it's default sort method should be "added". It is sorted correctly on the website, it is just the API header that is incorrect.
2 votesThis API bug is fixed and it returns the correct headers now.
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ADDING A HEADER TO YOUR PROFILE
Please provide an option to add a header to your profile?? Website claims VIPs can do this, however, I have searched EVERYWHERE and cannot find where to change the banner. It's the only reason I paid for VIP.
0 votes -
Will you change how to add stuff when TheTVDB goes paysite?
Will you still be forced to add a TheTVDB ID when adding a new show now when they are becoming a pay site?
Hate the way they suddenly decided to cash in on other peoples work like that and doubt they'll be able to keep it up all by themself. Say good bye to anything not mainstream and not broadcasted in the US.1 vote -
Shout/reviews vs show/season completion percent
At the moment when someone leaves a shout/review we can see the rating they gave the show.
It could be relevant to display the percent of episodes they watched next to the rating. It will allow us to know on what the user relies on to give such a rating or review.
Example :
User A : "Awesome show !" (Rating 9, 60 % watched)
User B : "Good acting. Loved it. (Rating 7, 75% Watched)
User C : "Average TV show. First seasons were fine but the last one ruined it all" (Rating 5, 100% wached)This feature could…
2 votesIt already has this, the watched percentage is displayed under the comment text.
