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← Support & Feedback for Trakt
When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team

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155 results found

  1. Sensitive touch screen

    When using a touch screen, the trakt website in general is too sensitive for scrolling/ navigating. We have to pay close attention to where we put our fingers and how to scroll.

    Example: When swiping my finger up to scroll down, suddenly trakt is loading the page for the movie I saw yesterday. Or when I scroll through the movie section, suddenly I've added a random movie to my watchlist; sometimes I don't even notice until afterwards.

    Thought at first this was a performance issue, and it very well might be, but this is seen on iPad, iPhone, android phone…

    8 votes

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    Researching  ·  2 comments  ·  Website  ·  Admin →

  2. Actor's page : separate or differentiate shows from movies

    Hi

    Actor's page : separate or differentiate shows from movies

    This would help

    Thaks

    8 votes

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    Researching  ·  3 comments  ·  Website  ·  Admin →

  3. Divide the watchlist in pages

    The watchlist is just one page and with around 800 films let's say I could watch all those films before the page loads.

    Why can't the watchlist have pages? Like 100 items in the 1st page, 100 on the 2nd and so on.

    I had to create custom lists to serve as "new" watchlist because the watchlist is unusable. Yes I can hide tv shows or movies but the page is so heavy that my browser often crashes before it loads. And with around 800 films just hiding the tv show doesn't make the page lighter.

    7 votes

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    Researching  ·  1 comment  ·  Website  ·  Admin →

  4. Mutually Exclusive Lists

    Allow certain personal lists to be marked as mutually exclusive, meaning that if i add an item to such a list, it should automatically be removed from any other mutually exclusive list.

    7 votes

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    Researching  ·  0 comments  ·  Website  ·  Admin →

  5. View ended shows in a list

    It's nice that there is a way to hide ended shows but it would be nice if there was also a way to view only ended shows in a list.

    7 votes

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    Researching  ·  2 comments  ·  Website  ·  Admin →

  6. Filter History by month

    It would be awesome if you could restore the functionality to filter the history page by month and get an overview of how many episodes and movies I watched during that month.

    7 votes

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    Researching  ·  2 comments  ·  Website  ·  Admin →

  7. Personal Top 10

    It will be cool if everyone had a custom Top 10 for both shows and movies and we will be able to choose which show/movie are in the Top and choose the order.

    7 votes

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    Researching  ·  0 comments  ·  Website  ·  Admin →

  8. Progress for movies

    it collects box sets, e.g. all star trek, ice age, carry on, american pie, die hard movies

    and it should include not only official box sets

    7 votes

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    7 comments  ·  Website  ·  Admin →

  9. Another source for data for anime.

    I recommend using Myanimelist as another source for your anime section. It's a large database dedicated just to anime. It also shows many things such as popularity, user ratings, what's airing and what's upcoming and most favorited. Here's the link to the website if you're interested.
    https://myanimelist.net/

    6 votes

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    3 comments  ·  Website  ·  Admin →

  10. Movies/Episodes/TV Seasons/TV series Getting Removed

    The main reason I, and I suspect, many others, use, and love, this website is that it is a near perfect tool to keep track of one's watch history. Seeing as that's the most important thing (to me anyway) I would love it if our accounts could get a little notification everytime a movie entry or tv show (or an episode from a tv show) that we've watched gets removed from the trakt database. Just so that we're aware of the things that are no longer accounted for in our watch history. Rather than 5 years later trying to find…

    6 votes

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    Researching  ·  0 comments  ·  Website  ·  Admin →

  11. Add Season Finales Date

    Hello,

    Everyone knows it would be extremely helpful if trakt highlighted the season finale episode. However, I understand you don't have where from to get this information automatically.

    I found this page on sidereel of a calendar with it, but I don't know if you can collect it easily. Anyway, http://www.sidereel.com/tv-premieres-finales-calendar

    Good luck.
    Keep up the good work!

    6 votes

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    Researching  ·  0 comments  ·  Website  ·  Admin →

  12. Calendar - Hide Watchlist

    This idea was declined in November 2013 as "Not planned right now" so 3 years later maybe it could pass ?

    http://support.trakt.tv/forums/188762-general/suggestions/3575835-calendar-hide-watchlist

    Every time I add a TV Show on my watchlist I have to add it to my calendar's hidden items.

    But I could understand why this idea isn't approved : Movies watchlisted have their importance in the calendar.

    So why not only allow to hide Watchlisted Tv Shows from Calendar ? We can currently hide special episodes.

    6 votes

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    Researching  ·  0 comments  ·  Website  ·  Admin →

  13. Add the option to sort the watchlist by adding an extra word to the URL

    I love trakt.tv, I've been using it from the start. One thing that is always bodering me, is the interface of the watchlist.
    Is very annoying to sort the movies and shows everytime, and the interface to drag items is very hard when you have a lot of movies or shows in your watchlist.
    One solution I see, is to set a new URL for each type of sorting

    To take this

    https://trakt.tv/users/USERNAME/watchlist/movies

    https://trakt.tv/users/USERNAME/watchlist/shows

    Into This

    MOVIES
    https://trakt.tv/users/USERNAME/watchlist/movies/by_rank
    https://trakt.tv/users/USERNAME/watchlist/movies/by_recently_added
    https://trakt.tv/users/USERNAME/watchlist/movies/by_title
    https://trakt.tv/users/USERNAME/watchlist/movies/by_release
    https://trakt.tv/users/USERNAME/watchlist/movies/by_date
    https://trakt.tv/users/USERNAME/watchlist/movies/by_runtime
    https://trakt.tv/users/USERNAME/watchlist/movies/by_popularity
    https://trakt.tv/users/USERNAME/watchlist/movies/by_percentage_votes

    SHOWS
    https://trakt.tv/users/USERNAME/watchlist/shows/by_rank
    https://trakt.tv/users/USERNAME/watchlist/shows/by_recently_added
    https://trakt.tv/users/USERNAME/watchlist/shows/by_title
    https://trakt.tv/users/USERNAME/watchlist/shows/by_release
    https://trakt.tv/users/USERNAME/watchlist/shows/by_date
    https://trakt.tv/users/USERNAME/watchlist/shows/by_runtime
    https://trakt.tv/users/USERNAME/watchlist/shows/by_popularity
    https://trakt.tv/users/USERNAME/watchlist/shows/by_percentage_votes

    Hope you can take a look…

    6 votes

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    Researching  ·  1 comment  ·  Website  ·  Admin →

  14. Wanted (in collection) / Wishlist

    As many of us are indeed collectors, also focusing on collection automation within trakt.tv, people may want to differentiate further between stuff they like to watch (Watchlist) and what they actually like to collect (Wishlist - as seen and implemented in apps such as Movist)

    Having a separate smart Wishlist, which is updated automatically as soon as items getting collected, may give us the best of two worlds, in addition reducing the management impact of the given Watchlist especially when it comes to bigger collections.

    6 votes

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    Researching  ·  1 comment  ·  Website  ·  Admin →

  15. Recently Viewed (actors)

    Being quite fond of imdb's feature "Recently viewed" which is keeping track of recently visited actors pages, I wonder if something like this is possible and of course desirable within trakt.tv.

    Together with https://support.trakt.tv/forums/188762-general/suggestions/4215471-recent-visitors-to-your-profile this could add a new information angle and later on help finding trakt buddies of similar taste.

    6 votes

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    Researching  ·  0 comments  ·  Website  ·  Admin →

  16. Group episodes in season dumps in calendar

    Netflix and other platforms are starting to premiere seasons all at once, making the calendar (I have the grid view) really long. I think that if 3 or more episodes premiere on the same day you should do like a stack, saying that season X premieres, or that episodes 14 to 26 premiere or something like that.

    So you get an idea of the problem: http://i.imgur.com/Cao7wOJ.jpg

    Thank you :)

    6 votes

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    Researching  ·  1 comment  ·  Website  ·  Admin →

  17. List view as an alternative to grid view

    Make a written list of movies and show people have watch in alphabetical order. Include in it the rating given by the user and comments they may wish to write about the movie or show. This will make for a more condensed and orderly way of viewing your movies and shows.

    6 votes

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    Researching  ·  1 comment  ·  Website  ·  Admin →

  18. Add a custom filter to progress page

    I personally watch 40-50% of my shows with my other half, and would love to mark shows as such so I can filter to shows only I am watching on the progress page.

    5 votes

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    0 comments  ·  Website  ·  Admin →

  19. aditional discover functinality based on unpopular shows/movies with great ratings

    like trakt.tv/shows/popular but for unpopular shows and movies

    ps.: i would also love to have newly premiered and returned instead of having only anticipated

    pps.: it would also not be bad to have api support for more kinds of sorting :D

    5 votes

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    Researching  ·  0 comments  ·  Website  ·  Admin →

  20. Lock lists

    Allowing lists to be "locked". So a movie can't be added or removed from the film page. It can be annoying when a list is "complete" (ex. a film festival or the Top X from year Y) and by mistake I add a movie who has nothing to do in this list because I clicked the wrong one. It hold no sense to propose me to add the movie to a list when the list is "locked" or "finished"

    5 votes

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    1 comment  ·  Website  ·  Admin →
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