Skip to content

General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

353 results found

  1. network activity

    Please make the Network Activity section on the dashboard bigger.

    A lot of my friends (and me including) love to marathon tv shows and at the moment I can just see the last 9 episodes. If my friends marathon a show I won't be able to see any other activity and I just don't want to check everyone's history individually.
    If this idea messed up the new dashboard, then it would also be an idea to add a "Read more" button next to that section and that button could redirect us to the last 30 or 40 activities/entries of our…

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Website  ·  Admin →

    Planning to expand the items and also display the most recent action per friend, rather than allowing 1 friend to dominate.

  2. Reject duplicate plays to history

    I don't do regular housekeeping of my trakt data and things are prone to get messy due to various bugs in apps and plugins but I'll always end up with duplicate plays at some point. Many of those end up going from check-ins to plays at the same timestamp which shouldn't get accepted as valid by the site at all imho or at least end up getting merged. Despite not not being advertised outside of some support threads and a single kodi forum thread I end up getting a lot of visitors on my duplicate removal script (500+ last year)…

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  9 comments  ·  Website  ·  Admin →
  3. Most Watched boxes customizable

    During my childhood I watched many animes such as Dragon Ball Z.
    If I check-in the seasons the TV Show becomes my most watched TV Show by far.
    Therefore this will never change since it has over 200 episodes and no new TV Shows today will have that much (I think)
    I would like to be able to add this TV Show in my watched list but don't think having it as my most watched TV show is really relevant.
    This applies for movies too.

    Suggestions

    • Allow in settings profile section to choose if Most Watched boxes should refer to…

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  8 comments  ·  Website  ·  Admin →
  4. Will Trakt ever decide to use TMDB episode information if there is none on TVDB?

    I love trakt. And I love TMDB. I contribute a lot to TMDB and think it is much better of a site and a community and more user friendly than TVDB. I understand that TVDB probably has a more comprehensive database for series compared to TMDB (I think TV shows are only a fairly recent addition to TMDB). However, contributing to TVDB is much more arduous than to TMDB, especially when it comes to getting incorrect data changed. The TVDB forum is fairly dead and slow to respond, me as a user have no idea if they keep track of…

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  6 comments  ·  Website  ·  Admin →
  5. favorite actors/ directors

    based on how many movies you've watched with him/her

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  1 comment  ·  Website  ·  Admin →
  6. better list management

    better, easier, faster list management

    • manage lists together -> list with all cool tv shows, mark some for me, my girlfriend, which we want look together
    • other users can see what items are new on the list
    • read the summary and tag it
    • better communication when lists change, notifications for "new item added", "item changed by other user", ...
    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  0 comments  ·  Website  ·  Admin →
  7. Chrome Extension: trakttvstats

    Hi !

    I made an open source Chrome extension to add some functionalities to the website that was missing for my use.

    It adds dynamic charts on people pages with personal statistics & complex filtering, to have a precise overview on what you've seen of the filmography of the current person. In addition to the stats candy, it's really a way to navigate in someone's work trough the user own history.

    It also adds translation of movies titles, information and posters in the language of your choice (trough TMDb) and enable the addition of links to any websites in the…

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Website  ·  Admin →
  8. Weigh the average rating of shows/seasons by number of episodes watched

    Currently, the average rating for a show seems to be a simple average of all the ratings, so it doesn't take into account how many episodes each user has watched. A more accurate depiction would be to weigh the average based on how many of the available episodes each user has watched.

    Let's take a simple example: users A and B watch the first 10-episode season of a show the year it first airs. User A rates it an 8 and user B rates it a 9. After the first season of the show, the displayed average is 85%, which…

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Website  ·  Admin →
  9. More than one collected format of an item

    As of right now you can mark a item as collected with one type of metadata bluray/dvd/digtal ect.
    Myself I have multiple editions of a movie like a bluray and a dvd or bluray and digital copy or all of the above.
    It would be nice to either be able to mark a movie/tv show/episode as collected more than once.
    Like watch history with a view all button and the best quality shown on the main page.
    Or be able to select more than one option under format.
    I personally prefer the former because it represents what is an entirely…

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  4 comments  ·  Website  ·  Admin →
  10. Connection between Movies & TV shows that are related

    Add the connection between Movies & TV shows that are related.
    Like "Agents of shields" & Marvel movies
    Special Section with movies TV connections

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  0 comments  ·  Website  ·  Admin →
  11. Track how an episode was seen

    I think that it would be nice to have a feature for tracking what channel or from what streaming service did you watch something. Also, on films you could track at what cinema did you watch the film

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Admin →
  12. Block/mute users to hide their comments

    Has comments moderation ever been applied?
    I would like the option of blocking or muting some users.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  7 comments  ·  Website  ·  Admin →
  13. List display

    Would be nice to have different displays for lists, similar to file explorers:
    - the actual one (thumbnail, title, rating...)
    - details by columns: title of the movie, director, rating... (NO image)
    - only titles

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Admin →
  14. Provide an option between the default grid view and a simplified list view for your history

    I want to be able to see all the shows/movies I've watched, at a glance, in a simple vertical list, rather than in a large grid. The vertical list should be sortable by title, date started, date completed, number of episodes watched, etc.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Admin →
  15. Disable rating for movies and episodes that won't be released in a month (or longer)

    I know you declined this for all movies and episodes that haven't been released, because you're not sure if the release date is correct, but could you at least disable it for more distant release dates? (not including episodes with missing dates)
    If you enable rating about a month before something's released (maybe earlier if that's necessary), you should be able to know if the exact release date is correct, right?

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Website  ·  Admin →

    Unfortunately this is still very hard to predict with earlier online premieres and different release dates around the world. I’d like to do this as well, so i’ll leave it to continue researching.

  16. Give lists a type, then use that in filter and search

    Lists would be a great way to find new shows to watch, but when searching for a show in lists, most of the results are of the 'shows I've watched/want to watch' type and therefore not helpful.

    If lists had a category attribute, (For instance: Best Of, Favorite, Watchlist, Watched, Personal, Recommendation) and that category could be used to filter search, then the results could, eventually, be much more helpful.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  1 comment  ·  Website  ·  Admin →
  17. Check-in from Dashboard

    I'm not using any external app.

    So I basically use Trakt on Web brower on my PC or phone for my checkins.

    I would find it useful being able to check-in right away from the dashboard (Up next to watch section) without having to access the episode in the first place.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Planned  ·  1 comment  ·  Website  ·  Admin →
  18. A more personalized and complete list (Like MyAnimeList)

    What i find really annoying with using trakt, is the way you have to seperate shows or movies into seperate list for your personal "status" on that show (Like i need to make my own list for shows that i have dropped, have on hold or have completed (and you have the default Watchlist for shows you want to watch.))

    So what i think would immensely help organize our shows/movies, is to have a more "Complete list" of every show/movie and their own "Status", like they do on MyAnimeList. (Or we could just have a new system of "tagging" shows,…

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  1 comment  ·  Website  ·  Admin →
  19. Customized statistics for time spent watching

    Like how many hours spent watching in a specific year, month, time frame aside from the existing statistics for the present week and total time spent watching.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Admin →
  20. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  0 comments  ·  Website  ·  Admin →

General

Categories

Feedback and Knowledge Base