Skip to content

General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

353 results found

  1. Mark show as abandoned (or dropped) when you intentionally stop watching.

    Mark show as abandoned (or dropped) when you intentionally stop watching.

    2,522 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    169 comments  ·  Website  ·  Admin →

    Currently, you can hide a show from you calendar or progress page. Hiding from watched progress also hides it from your dashboard on deck. Hiding in those 2 places should work for most users.

    This topic proposes a “dropped” status for a show. This would hide from the 3 sections mentioned above + add a “dropped” indicator in places such as the show summary page.

  2. Track other forms of media

    I'd love to see some other media forms (manga, books, video games, etc.) on the site so I can track everything in one spot.

    696 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  31 comments  ·  Website  ·  Admin →
  3. Translate website, movies, and shows to other languages

    It would be really nice, if you let people translate the website but that's not so important for me...
    but i found that the movie titles are only the english ones, for example the movie "the inbetweeners" is in german "sex on the beach" and so i couldn't find it first because i didn't know that!

    577 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  63 comments  ·  Website  ·  Admin →
  4. Import from IMDb

    It would be nice if there would be a function to import my imdb watchlist into trakt, so I don't have to do all movies manually

    448 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  56 comments  ·  Website  ·  Admin →
  5. Embedded Preview Trailers For Movies and TV Shows

    When browsing the dashboard or home page on trakt, I occasionally find some interesting movies or TV shows that I would like to preview.

    I thought it would be neat and convenient if a user can hover over a poster of a movie or TV show, and be able to view a trailer straight from trakt without having to search for it on youtube or through some other media source. Bascially if a user, hovers over the poster and clicks play, a pop out embedded video of the trailer would start playing.

    431 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  2 comments  ·  Website  ·  Admin →
  6. Add more achievements and badges

    I think there should badges for such things as watching a series premier on day one, 10,000 episode watch, watching complete series, guilty pleasures, etc.

    Way to get users better tracking their watch counts

    417 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  21 comments  ·  Website  ·  Admin →
  7. Watch a TV Show or Movie with a friend

    Often times, I don't watch movies or TV shows alone, but with friends. It would be nice, if only one person would check into a movie/show and mark the others. That way you could not only track which shows/movies you have watched, but also with whom.

    If you would like to make things more complex, you could link a foursquare profile to your trakt account and check in (movies/shows) those friends who are checked into the same venue as you are. But that's maybe over the top ;)

    296 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  4 comments  ·  Website  ·  Admin →
  8. Find users with similar tastes and a high compatibility rating

    kind of like the "neighbours" feature on last.fm, you get suggestions on who to add as a friend (people with similar tv show/movie taste to you) based on the tv shows, episodes and movies you marked as seen.

    295 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  9 comments  ·  Website  ·  Admin →
  9. Compare your movie collection with another user

    Compare your movie collection with someone else (friend or just another community member). This would show a list of the movies the other person has that you don't.

    285 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  8 comments  ·  Website  ·  Admin →
  10. Movie sets/Sequels

    I would really love that when you're watching some movie's page it would show somewhere that is it a part of some movie set (sequels etc.).

    260 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Planned  ·  7 comments  ·  Website  ·  Admin →
  11. Mark multiple episodes watched/collected

    I would like to be able to see a list of episodes with checkboxes next to each so that I could quickly mark what I have seen or collected. For example, I might have seen a full season except one special episode and it takes too many steps to mark this.

    254 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  24 comments  ·  Website  ·  Admin →
  12. Community lists (or moderated lists)

    Allow for lists to be moderated or have an option for a community list.

    Moderated list: Allow an author of a list to add moderators. That would allow for the others to make changes to it. And as a further feature allow someone who isn't a moderator to submit an entry for the list. Examples of this could be a list for season previews, festival entries or genre lists.

    Community list: This could be a list where everyone is allowed to submit one recommendation as for something like "community recommendations" or voting on lists; "trakt's favorite movie of 2012" etc.

    250 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  6 comments  ·  Website  ·  Admin →
  13. Viewer's Milestones

    Hello
    I have small idea - special page in profile, where user can observe they milestones for using trakt.tv.
    Milestones would be like:
    - watched 100 episodes,
    - watched 1000 episodes,
    - watched 150 movies,
    - watched 30 comedies,
    - watched whole [eg. Marvel Cinematic Universe] list,
    - spend 100 hours watching shows,
    - spend one month watching tv shows,
    - started watching [eg. The Big Bang Theory]
    - finished series: [eg. Strike Back]
    - created first list,
    - added 100 items to Watchlist,
    - friended 10 users,
    - had VIP account for 6 months.

    It could be also place…

    243 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  2 comments  ·  Website  ·  Admin →
  14. Differentiate a first-time watch from a rewatch on the Recently Watched sections of user profiles.

    When taking a glance at the recently watched sections of a user's profile page, it's easy to assume that the user has just watched the movie/show for the first time, even if that user originally watched said movie/show a long time ago. I think that it's very important to distinguish the difference between a first-time watch and a rewatch as they are very different experiences for the user, and that maybe adding a rewatch label/icon or giving the option to hide rewatches from the recently watched sections would be a good idea.

    232 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Website  ·  Admin →
  15. Add the option to skip episodes in your progress tracking

    It would be useful to have the possibility to skip a single episode or season. For example, it is useful to make some special episodes you will never watch disappear from the progress view.

    This is different than dropping a show because you may want to skip one episode but be sure of being notified of the next one.

    212 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  24 comments  ·  Website  ·  Admin →
  16. [idea] "My Top 10" default user list

    What do you say about a list called "My Top 10" that every user has by default.
    The max count of items on that list is 10, no more.

    Use case could be a page like http://trakt.tv/movies/popular where the most favored items of all trakt members are displayed.

    This way we could narrow the many thousend of popular items to a top 100.

    210 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Admin →
  17. Add "where" and "with" fields

    It would be nice to be able to indicate where and with who has been seen a particular movie/episode. In particular:

    [1] Every "watch date" should have its "where" and "with".
    [2] In the "where" field I can write what I want.
    [3] In the "with" field I can write what I want or add a trakt user.
    [4] If in the "where" field I enter "Sunshine Cinema", this place is automatically saved in a specific "Places" page, in which I can add/delete/edit all the places.
    [5] The places in the "Places" page are automatically suggested when I set the…

    169 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Website  ·  Admin →
  18. More specific privacy controls for sections

    Another one to get more open profiles: Let users choose what information they are showing. There have been instances where previously open lists suddenly got private etc. This would still allow users who are not too eager to show things like their collection or maybe watchlist to others to at least have something public (ex. lists).

    169 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  8 comments  ·  Website  ·  Admin →
  19. Add a "watched up to this" button

    Add Seen up to this episode/season button, please, it is a core feature IMHO.

    159 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  10 comments  ·  Website  ·  Admin →
  20. Recommend a show, episode or movie to a friend

    It would be great if i could recommend a given show, episode or movie to another trakt user.

    In order to avoid spam i suggest that you can only send a recommendation to a user that follows you.

    136 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Planned  ·  14 comments  ·  Website  ·  Admin →
← Previous 1 3 4 5 17 18

General

Categories

Feedback and Knowledge Base