General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Liking/Commenting on a friend's activity feed

    Ability to like items on a friend's feed. Or comment on them. Like when they start watching a show you really really love and you want to talk to them about it.

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Compare watched progress with another user

    Compare your watchprogress with another user (like e.g. in steam).

    Would be nice to have the possibility to compare the own progress with one (ore more) other users side-by-side.

    Like http://support.trakt.tv/forums/188762-general/suggestions/3595512-compare-watchlists-with-another-user- this could increase the social process, like whatching episodes, which both are missing together and so on

    43 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Christmas/Holiday genre to recommendations

    Add a Christmas/Holiday genre to the movie recommendation area.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. better list management

    better, easier, faster list management

    • manage lists together -> list with all cool tv shows, mark some for me, my girlfriend, which we want look together
    • other users can see what items are new on the list
    • read the summary and tag it
    • better communication when lists change, notifications for "new item added", "item changed by other user", ...
    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Live commenting feature (like soundcloud)

    commenting feature that displays user comments of checked in users at the point during the episode that they posted it, like on soundcloud

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Custom Rankings

    I kind of find the "totally ninja" and "weak sauce" rankings to be somewhat... confusing. (For instance, when a tweet got sent out that I gave an episode of Breaking Bad 'totally ninja,' it was received with more confusion than anything).

    Since we all have different tastes and subjective opinions on how we feel about television and film, I was wondering if there was a way custom rankings could be implemented? Where we could edit the 1 and 10 rankings ourselves, since I'd call an episode that gets a ten "Perfect," but somebody else might think of it more as…

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. After signup, optimize new user flow to add all the movies I've seen

    The first thing I want to do after signing up is to add all the shows and movies I've seen. This isn't really accommodated very well with the current flow. I would expect the option to view all movies in the db (with various sort options - alpha numeric at least). I'd also really expect the option to hide all movies I've seen from all search results (featured, trending, full list, etc.) to help me get it done. Since I'd want to add literally thousands of movies to my Seen list (valuable data that you want me to enter), you…

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. [idea] "My Top 10" default user list

    What do you say about a list called "My Top 10" that every user has by default.
    The max count of items on that list is 10, no more.

    Use case could be a page like http://trakt.tv/movies/popular where the most favored items of all trakt members are displayed.

    This way we could narrow the many thousend of popular items to a top 100.

    210 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. [idea] check items on friends lists

    Lets say I am on a movie page, and I click on "lists" I'll get for example here: http://trakt.tv/movie/thor-the-dark-world-2013/lists
    The given navigation elements are: "Personal" "Official" "Watchlists" "All" - of all members of trakt.
    On those pages it would be fantastic to filter JUST the list of friends (or people I follow) - so I could see if he/she already has it on his/her watchlist or any personal list.

    That way I don't have to recommend it anymore, when he/she knows it already.

    Thank you!

    91 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. News and articles about shows, movies, etc

    I wonder if would be good a main page with news related to series or movies, news in general so we can use trakt for something more than just selecting what we see.. to use it like a real and trustworthy entertainment website.

    Perhaps with a section dedicated to detect series that you've seen or are in your watchlist, so that you go there knowing that you'll read something of your interest.

    49 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Show more shout/review statistics about the different Trakt users on the shout/review page

    Maybe its an idea to show more statistics on shouts and reviews of Trakt users.

    For example the total amount of shouts can be shown a Trakt user has made and the total amount of likes for all the shouts someone has received besides the likes on the currently displayed shout or review.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Categories for lists

    Right now when you're looking for community lists you have to options to choose: Popular and Favorites. Since favorites are mostly good lists (of public interest), many of the other user lists are hardly worth anyone's time or a not supposed to be for the community but for their friends. Example for this: http://i.imgur.com/fZ0IF.png.
    To ease to process of finding some lists or what you're actually looking for categories would be a big improvement. These could then be chosen when creating a list.

    Proposed example categories:
    - "Critics" or "Reviewers" / Lists by critics, review websites etc
    - "Best…

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Writer, director, and guest stars for TV episodes

    I was wondering if it's possible to get the Writer/Director information from TV-episodes over to trakt. Right now those are missing on the people page. Maybe connecting the show and an episode count would be enough?

    TV-directors just get left off the site. But many well known film directors like Spielberg, Scorsese, Tarantino, Cameron, Hitchcock, J.J. Abrams and Lynch have had their hand in TV aswell (without credit on the site). Anthology series are another thing where this would be great.

    Replaces: https://getsatisfaction.com/trakt/topics/writer_director_credits_on_tv_shows

    37 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
1 2 14 15 16 18 Next →

General

Categories

Feedback and Knowledge Base